Terms Of Service
Welcome to Cortez Y Associates website. These Terms of Service ("Terms") constitute a legally binding agreement between you and Cortez Y Associates Inc, governing your access to and use of https://www.cortezta.com/, including any content or services offered. By accessing our site, you agree to comply with these Terms, our Privacy Policy, and all applicable laws.
CUSTOMER CARE COMMUNICATION
- When you opt in to Customer Care SMS and email communications, you can expect to receive messages related to the status of your case or inquiry, reminders of meetings, deadlines, and due dates, links to submit additional information, approval requests necessary to perform the services requested.
- You may opt out of receiving messages at any time by replying "STOP" to our messages. After you send the SMS message "STOP" to us , we will send you an SMS message to confirm that you have been unsubscribed. Upon opting out, we will cease all communication to you unless you re-subscribe at https://www.cortezta.com/consent.
- If you are experiencing issues with the messaging program, reply "HELP" for assistance or contact us directly. For our contact information, reference the “Contact Us” section of our website https://www.cortezta.com/contact.
- Carriers are not liable for delayed or undelivered messages.
- Message frequency varies based on your preferences and interactions. Standard message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
SHARING OF INFORMATION
We will not sell or rent your personal information. We may share your data only in the following situations:
- With trusted partners or service providers who help us deliver our services.
- To comply with legal obligations or lawful requests from authorities.
- To protect our rights, safety, or property.
DATA SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
DATA RETENTION
We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law.
YOUR RIGHTS
- You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please send an email to the email address located in the “Contact Us” section of our website https://www.cortezta.com/contact
- If you believe that any information, we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
- Request correction or deletion of your information.
- Withdrawing your consent to receive communications.
COOKIES, TRACKING, AND LINKS
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Here is more information about cookies.
- Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
- We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
- A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
- You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
- Third Party ad servers or ad networks may also use cookies to track users activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, Cortez Y Associates has no access or control over these cookies that may be used by third party advertisers.
- Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
PERSONS UNDER 18 YEARS OF AGE
This website is not lawfully accessible to persons under the age of 18, if you are under the age of 18 you must leave this site immediately. Fraudulent use of this website may make you subject to civil or criminal sanctions.
REVISIONS WITHOUT NOTICE
These terms and conditions may change periodically. You may not assume that it remains the same and you agree to review each time you visit the site for changes. Your continued use of this site always evidences your acceptance of the terms this Privacy Policy or any modifications.
You may direct questions, comments or report incidents to: Please visit the contact section of our website, https://www.cortezta.com/contact for our contact information.
LATEST UPDATE
Privacy Policy last update: January 28, 2026
